10sports Privacy Policy — Your Information Is Completely Safe

When you create an account or use our services at 10sports, we collect certain information. This Privacy Policy explains what that information is, why we collect it, and how it is used.

When you use the 10sports mobile app, it may request certain device permissions — such as permission to send notifications. You can change these permissions at any time through your device settings.

10sports uses the data it collects solely for the purposes outlined below. Your information is never used in any way that violates your privacy.

• Account Management: To create, verify, and manage your account.
• Transaction Processing: To securely process all transactions related to deposits, withdrawals, and bets.
• Customer Support: To promptly resolve any complaints or questions you may have.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Obligation: To generate reports as required by regulatory authorities.
• Service Improvement: To analyze user behavior and improve your experience on the platform.
• Promotional Communications: To keep you informed about offers and bonuses, subject to your consent.

10sports servers are hosted in internationally certified data centers, maintaining the highest security standards to keep your information safe.

• All data is retained for as long as your account remains active.
• Even after account closure, certain data may be retained for up to 5 years to meet legal obligations.
• Payment-related information is retained in accordance with financial regulatory requirements.
• Data is permanently deleted after the specified retention period.

10sports never sells your personal information or shares it with third parties for advertising purposes. However, data may be shared in the following limited circumstances:

• Payment Processors: Only the minimum information required to process transactions via bKash, Nagad, or Rocket.
• Law Enforcement: When required by a court order or legal obligation.
• Regulatory Authority: Reports submitted to regulators as required under our licensing conditions.
• Technology Partners: Trusted partners who help operate the platform — they are not permitted to use your data for their own purposes.

10sports uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience on the platform.

• Essential Cookies: Essential for maintaining your login session and keeping the site running properly.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which parts of the site are used most — all data is fully anonymized.

You can disable cookies through your browser settings, though doing so may affect how some features work.

Under 10sports' Privacy Policy, you have a number of rights regarding the information we hold about you. We are committed to upholding these rights at all times.

• Right to Access: Submit a request to find out what information we hold about you.
• Right to Correction: Contact support to correct any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your information unless we are required to retain it by law.
• Right to Restrict Processing: You can restrict the use of your data for specific purposes.
• Data Portability: You may request a copy of your information in a readable format.
• Right to Object: You have the right to object to how your information is used in certain circumstances.

10sports is strictly prohibited for anyone under 18. We never knowingly collect personal information from minors.

• Age verification is carried out at the point of registration.
• Age is verified during the KYC process through national ID or passport validation.
• If any minor's information is collected inadvertently, it is deleted immediately and the account is closed.

If a parent or guardian believes their minor child is using 10sports, please notify our support team immediately.

10sports follows industry-leading technology and processes to protect your data. Our security measures are continuously updated to address emerging threats.

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Advanced firewall protection to prevent unauthorized access.
• 24/7 Monitoring: Round-the-clock system monitoring team.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Data Backup: Regular backups are maintained at secure locations.

The 10sports platform may integrate certain third-party services — such as payment gateways or live streaming providers. These services may have their own privacy policies.

• 10sports is not responsible for how your information is used by third-party services.
• We work exclusively with trusted and verified partners.
• All third-party partners are required to comply with our privacy standards.

10sports may update this Privacy Policy as needed. For any significant changes, you will be notified via SMS to your registered mobile number or through an in-platform notification.

Continuing to use 10sports after any changes have been made indicates your acceptance of the updated Privacy Policy. We recommend checking this page regularly.